We would always encourage a seller to respond to enquiries where possible, whether it be pre-sale or after sale customer service. As a buyer it is important to note that not everybody will respond and issues that require escalation can be dealt with by the Platform directly.
Solicitation for photos, personal information or just generally being creepy are not acceptable and will result in restriction being placed on your account. In serious circumstances we will ban users by blocking their ip address. In extreme cases we cooperate with law enforcement.
In relation to the above, please keep your messaging on topic, do not overshare information about yourself or your circumstances. Sellers can be made to feel uncomfortable when somebody is trying to tug at their heart strings.
If you wouldn’t behave that way with a cashier in a shop, do not bring it to this platform. Sellers are right not to respond to this type of message if it makes them feel uncomfortable.
The sale of/and solicitation of used underwear and socks will result in a ban. Please don’t be one of those people.
Get involved!
Comments